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Security & privacy

Your process data stays yours.

ProcessCollector holds your organization’s process knowledge. So we treat it with the care you expect — transparent and without fine print.

Badge: ISO/IEC 27001 certified management system, audited by ÖHMI Inter Cert
Certified to ISO/IEC 27001Our information security management system (ISMS) is independently audited and certified.

Hosted in the EU

Your process data is processed and stored within the European legal space. Two services are the exception: sign-in runs through Clerk in the USA, and error logging through Sentry — there the data sits in a European region but is controlled from the USA. Both are safeguarded by the EU-U.S. Data Privacy Framework and standard contractual clauses; process content goes to neither.

Encrypted

Your data is encrypted in transit and at rest.

Role-based access

Role-based access control within your team. Sign-in runs through Clerk — including multi-factor authentication (MFA). Clerk processes sign-in data in the USA, on the basis of the Data Privacy Framework and standard contractual clauses; the service is listed as a sub-processor in the DPA.

No AI training on your data

We don’t train AI models on your content. Where we use AI via our providers’ APIs, your data is likewise not used for model training under their commercial terms.

GDPR & certification

Processing under the GDPR. Certified to ISO/IEC 27001.

Data processing agreement (DPA)

The data processing agreement (DPA), including the technical and organizational measures, and the current subprocessor list are openly available in aiio GmbH’s Trust Center — no form.

Documents for your IT and security review

The contracting party is aiio GmbH. The core documents are openly available in its Trust Center — no form, no call. The hosting and infrastructure data sheet we’ll send on a short email.

Found a vulnerability? Report it responsibly → support@aiio.de

Questions about security?

We’re happy to walk through the specifics with you.

Book a call
Book a call

15 minutes to find out if ProcessCollector fits your team.

No pitch, no product show: we look at your case and tell you honestly whether it fits. You can also just start without us — 14 days free, no credit card.

Almost there

Your email, then straight to your trial.

Next you set your password and create your organization — that’s all it takes. No credit card.