Everything you want to know.

Your living process notebook: set up lean, maintained without effort, used by the whole team. Instead of burying processes in documents no one opens again, ProcessCollector keeps your knowledge current and findable.

For teams and organizations that want to keep their process knowledge alive — not for modelling as an end in itself. You need no BPM experts and no diagramming training.

No. ProcessCollector is deliberately built so everyone on the team can contribute and read along — no methodology background required.

Three things, deliberately: maximum BPMN depth with formal modelling rigour and simulation — that is what classic BPM suites are built for. Continuously collecting processes out of your systems — that is ProcessMagnet. And document management — we link documents at the process, but they stay managed wherever they live today. If one of those is your core need, we would rather say so upfront.

A wiki is a blank page — it’s only as good as you maintain it, and goes stale just as fast. ProcessCollector gives your process knowledge structure and keeps it alive. See the direct comparison on our comparison pages.

Three modes — Exploration, Transformation, Excellence — from €7.95 per user/month (billed annually). Every plan includes 25 users, so entry starts at €198.75 per month; annual billing is 17 % cheaper than monthly. Enterprise on request. Compare every feature in detail on the pricing page.

Yes, 14 days free. You don’t need to talk to sales to get started.

Yes: one month on the monthly plan, one year on the annual plan. Monthly contracts can be cancelled monthly; annual contracts renew unless cancelled three months before the end of the term. Individual agreements take precedence — enterprise is arranged case by case. The 14-day trial is separate: it ends automatically and never rolls into a subscription on its own.

No — ProcessCollector is self-service. For larger teams or special requirements we’re happy to support the start personally.

In the EU — your process data is processed and stored within the European legal space. Two services are the exception: sign-in runs through Clerk in the USA, error logging through Sentry (data in a European region, controlled from the USA). Both are safeguarded by the EU-U.S. Data Privacy Framework and standard contractual clauses; process content goes to neither.

No. We don’t train AI models on your content. Where we use AI via our providers’ APIs, your data is likewise not used for model training under their commercial terms.

Yes, processing is under the GDPR. The data processing agreement (DPA) is openly available in aiio GmbH’s Trust Center, no form. We are certified to ISO/IEC 27001.

Yes, your data is encrypted in transit and at rest.

Access is role-based within your team (RBAC). Sign-in runs through Clerk — including multi-factor authentication (MFA).

Yes. Both are openly available in aiio GmbH’s Trust Center — the DPA with the technical and organizational measures as an annex, plus the current subprocessor list, both downloadable without a form. Anything beyond that for your IT/security review we’ll send on request.

No. ProcessCollector is self-service and ready without an IT project — you’re productive in days, not months.

Yes, with Microsoft. Sign-in runs through Clerk including multi-factor authentication; if you use Microsoft Entra ID, your team signs in via single sign-on. It takes your IT once: the Azure consent requires administrator rights. Further identity providers are in preparation — tell us which one you need.

Your data is yours — export is available (at least as PDF). We’ll show you the concrete handover path in a conversation.

You can export your data; afterwards it’s deleted as agreed.

Our approach is to activate existing knowledge rather than throw it away. How that looks for your specific content is best clarified together.

In days, not months. Setup is self-service — no weeks-long rollout project.

Yes. In our resources we’re building an Academy with learning videos for getting started.

Email us at support@aiio.de — we help fast and without a ticket maze. Our service hours are Monday to Friday during business hours.

Yes. For larger teams we support the start personally on request.