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Your first maintained process in 5 steps
This guide takes you from zero to your first productive process — made for teams that want to start pragmatically.
1. Pick the right process
Take the workflow with the most friction, not the most complex one. Complaints, approvals, onboarding — anything that regularly stalls.
2. List it roughly
Write the steps in your own words. Mark gaps instead of getting stuck on them — they show where knowledge is missing.
3. Assign owners
Who does what? As soon as steps have names, the documentation becomes binding.
4. Review as a team
The people who live the process correct it in minutes. That’s the fastest jump in quality.
5. Anchor maintenance
Decide who looks after the process. Changes go in directly — not collected up before the next audit.
Rule of thumb: rough and maintained beats perfect and dead.
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