Your first maintained process in 5 steps

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This guide takes you from zero to your first productive process, made for teams that want to start pragmatically.

1. Pick the right process

Take the workflow with the most friction, not the most complex one. Complaints, approvals, onboarding: anything that regularly stalls.

2. List it roughly

Write the steps in your own words. Mark gaps instead of getting stuck on them; they show where knowledge is missing.

3. Assign owners

Who does what? As soon as steps have names, the documentation becomes binding.

4. Review as a team

The people who live the process correct it in minutes. That’s the fastest jump in quality.

5. Anchor maintenance

Decide who looks after the process. Changes go in directly, not collected up before the next audit.

Rule of thumb: rough and maintained beats perfect and dead.